How Managers Can Improve Their Company Culture

A company can only be as effective as the people who work in it. Fostering a healthy company culture is an essential aspect of running any business, if the leadership truly wants that business to thrive. The following are a few strategies for improving company culture and overall employee experience. Encourage Work-Life Balance Those who…

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How to Reduce the Cost of Customer Service

When it comes to figuring out customer service, there are so many complicated factors. You want to provide great customer service, but you also don’t want to break the bank to provide those services. Thinking about some of these ideas can help you maximize your customer service while cutting down on costs. Implement AI and…

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How to Keep Your Most Loyal Customers

Acquiring new customers is definitely important for a healthy business model, but it is pointless without customer retention. Figuring out ways to keep your customers satisfied beyond the first purchase will inevitably give you higher profits, which is something everybody wants. But how do you address these customers in a way that will hold their…

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Can’t Afford Raises? 15 Alternative Ways To Keep Top Talent On Board

Working through the Covid-19 pandemic and the economic decline that followed has been challenging for people across all industries. As a manager, you should look for ways to support your team and make them feel valued during these difficult times. But in an unpredictable economy with already-tight budgets, you may not have the money for…

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