Your future as a business depends upon your customers. While business owners often think of marketing in terms of making sales and promoting deals, the truth is a lot more complex. You need to develop a relationship with your customers, and that takes a lot of two-way communication. Luckily, digital tools have provided an easy…
Everyone has a long day at work occasionally that leaves us stressed, exhausted and needing a break from the daily grind. Unfortunately, you can’t always take that break, especially when one long day is followed by another. The good news is that, by practicing simple acts of self-care at night, you can get into the…
I was recently reminded of the expression “clear as mud.” My superiors in the military used this expression to drive home the point of getting something done expeditiously, whether the task at hand was clear to me or not. The point of the expression was that we were going to do it anyway. When I…
Gone are the days of top-down business management structures, where employees receive direction from superiors and simply carry out commands. Success in the modern era requires adaptive leadership , data-oriented strategies, and continual feedback from employees to maintain steady growth. Employees, who work “on the ground” interfacing with clients, managing projects, and using company resources…
As a business owner, your reputation is everything. Whether you are trying to get your name out there for the first time or are desperately looking to recover from not-so-positive circumstances, here is how you can overcome any obstacles and make your reputation work for you. Make Good on Your Promises Your customers and peers…
Many people aren’t aware of how many different types of harassment occur in the workplace. What may seem innocent or harmless can actually be, or have the potential to be, harmful to both the mental well-being of workers as well as their work productivity. The Equal Opportunity Employment Commision (EEOC) released detailed research which reveals…
While of course, we would all like plenty of time to prepare before making any sort of presentation, the fact is sometimes life happens, and we suddenly find ourselves scrambling to put together a last-minute presentation. Of course, no one can blame you if your presentation isn’t exactly polished to the hilt, but you…
A company retreat consists of games and activities that everyone will enjoy. Instead of being stuck in an office, they are allowed to go on outdoor excursions, attend sports games or visit parks. Whether you manage a business with five or 100 employees, learn the reasons why you should plan a retreat for your staff.…
It is difficult to lead effectively without communicating with efficacy. Particularly if we believe that 55% of our communications comes from our body language, 38% contained in our tone of voice or how we say what we say and the other 7% comes from actual words. I have come to realize that communicating with…