Your employees are arguably one of the greatest assets your company has. They are the ones who interact on a daily basis with the majority of your customers and can be some of your brand’s best representatives. In order to do their job well though, you need to make sure they have the right tools.…
There are so many people in the world that want to start a business but haven’t because there are several things standing in their way. A few of these things might include a lack of confidence, funding issues, and no ideas for starting the business. Once you’ve overcome these obstacles, then you’ll be able to…
People buy from those they can trust. This is the basis upon which customer loyalty relies. Maybe you are just starting out and beginning to attempt to build a reputation. Maybe your business has changed hands and needs to rebuild under new management. Or, maybe you have an unfortunate reputation that is in need of…
In order to grow your small business, you may want to consider regularly publishing certain types of content. Doing so can help boost awareness of your business as well as create more of an online presence. Since people spend a great deal of their time online, it’s important that you capitalize on this with your…
Understanding the data that drives your field can help your business gain traction. Using business information, you can approach your audience with confidence. Here are some ways you can use it effectively to meet your business goals. Customer Data The first kind of data you can use to work towards your goals is customer data.…
I was recently reminded of the expression “clear as mud.” My superiors in the military used this expression to drive home the point of getting something done expeditiously, whether the task at hand was clear to me or not. The point of the expression was that we were going to do it anyway. When I…
The quality of a leader can be best determined by the quality of their relationships with others. A leader is supposed to martial the strengths of a group of people to move towards a common goal. The ability of a leader to determine the strengths and weaknesses of others depends a lot on the relationship…
Anyone who’s been in business for a while knows that retaining a customer costs considerably less than acquiring a new one. However, loyal clients alone won’t make a business grow. To scale effectively, you need to proactively and consistently find new customers. To help, we asked the members of Forbes Coaches Council how a business can make…
Employers with teams going back to work during the pandemic now have more complications facing them which they had not previously known. Along with sick employees, and quarantines, making sure to comply with masking regulations and social distancing is important for both employees and customers. But, without standardization across industries, and, frankly, with reminders needed…